Returns Policy

Returns Policy for SPCB (UK) Limited

Check your goods immediately upon receipt

All packages should be checked to ensure that contents are complete as soon as possible upon arrival. If anything is missing or damaged we must be notified within 48 hours.  If there are items missing or damaged then we need to inform the courier within 48 hours of the delivery being made otherwise replacement parts may be subject to our standard delivery charges and refunds may not be possible.  Returns: You are covered by statutory distance selling regulations. If you change your mind, once your order has been delivered, then you can request a return RMA authorisation number by downloading and emailing this PDF form or completing and submitting the form below online. Goods should be unused. Once an authorisation number has been received, please pack securely and send in the original packaging to the address given to you using a secure tracked method of delivery as refunds can only be issued when received safely.

If there is anything that isn't clear or you would like further information or assistance then please contact us either by calling us on +44 (0)1673 895130 or using our Contact Us page.